AI Photo Colorizer

Refund Policy

Refund Policy

Last Updated: July 24, 2026

At AI Photo Colorizer, we strive to provide the best AI photo colorization service. We understand that sometimes things don't work out as expected. This Refund Policy outlines when and how you can request a refund.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for all purchases. If you are not satisfied with our service for any reason, you can request a full refund within 30 days of your purchase.

Refund Eligibility

Full Refunds

You are eligible for a full refund if:

  • You request a refund within 30 days of purchase
  • Your credits are substantially unused (less than 10% used)
  • The service was not accessible due to technical issues on our end
  • You were accidentally charged or purchased the wrong package

Partial Refunds

You may be eligible for a partial refund if:

  • You request a refund within 30 days and have used 10-50% of your credits
  • Refund amount will be calculated based on the remaining unused credits
  • A small processing fee may apply

Non-Refundable Cases

Refunds will not be issued if:

  • More than 30 days have passed since purchase
  • More than 50% of credits have been used
  • The refund request is due to user error (e.g., uploading the wrong image)
  • You violated our Terms of Service
  • The refund is requested due to unrealistic expectations about AI colorization results

How to Request a Refund

To request a refund:

  1. Contact us at [email protected]
  2. Include your order ID or PayPal transaction ID
  3. Provide the email address associated with your account
  4. Briefly explain the reason for your refund request

We will process your request within 3-5 business days.

Refund Processing

  • Refunds will be issued to the original payment method (PayPal account)
  • Processing time: 5-10 business days after approval
  • You will receive an email confirmation once the refund is processed
  • Refunded credits will be removed from your account

Free Daily Usage

Our service includes free daily colorizations:

  • Anonymous users: 3 free colorizations per day
  • Registered users: 5 free colorizations per day

These free uses do not require payment and are not eligible for refunds.

Technical Issues

If you experience technical issues:

  • Contact us immediately at [email protected]
  • We will investigate and resolve the issue promptly
  • If we cannot resolve the issue, you will receive a full refund
  • Technical issues caused by user-side problems (browser, network, file format) are not eligible for refunds

Contact Us

If you have any questions about our Refund Policy, please contact us:

This Refund Policy is part of our Terms of Service. By using AI Photo Colorizer, you agree to this policy.

Refund Policy